Client Access How to Videos
Watch these videos to learn new ways to connect to your accounts anytime, anywhere with Client Access. Discover how to deposit checks using the camera on your smartphone or tablet, see your statements and change your account preferences with this easy-to-use platform. It’s all part of our commitment to helping you seamlessly manage your financial life.
Here, you can learn how to:
Setting Up Enrollment
Enrolling in Client Access is simple. Before you begin, you’ll need your account number and data that confirms your identity. Click here to get started.
Customizing the Summary Page
Personalize your account view in a few clicks. You can change notifications, edit your stock watch list and more. Click here to get started.
Sorting and Filtering the Portfolio Page
View holdings the way you prefer on the Portfolio page. This allows you to focus on the numbers most relevant to you. Click here to get started.
Setting Up Paperless Delivery
Stay on top of account updates with paperless delivery. It’s secure, convenient and easy on the environment. Click here to get started.
Locating Documents
Quickly find your statements, trade confirmations, tax reporting and more using the Documents tab. Click here to get started.
Sharing Files in Vault
Securely share documents, insurance policies and other data with your advisor using the Vault feature within Client Access. Click here to get started.
Setting Up Enhanced Authentication
Add another layer of security with Enhanced Authentication. This secure login method requires a passcode in addition to a password. Click here to get started.
Using Enhanced Authentication
The Enhanced Authentication feature will send a passcode to you via text message or voice call that you’ll use to log in. Click here to get started.
Making a Mobile Deposit
Conveniently deposit checks through the Client Access app using the camera on a smartphone or tablet. Click here to get started.
Adding External Accounts
See the bigger picture. Client Access allows you to conveniently manage your finances by adding your external accounts. Click here to get started.
Perspective on factors influencing market sentiment
Thoughts on Chair Powell’s press conference
More options for education savings
Spring clean your finances
Travel securely: Keep your information protected on the go
Making sense of precious metals
Looking at the big picture
Two key catalysts with potential to stir markets
A strong economy, but few feel the benefits
Prepare for proxy voting season
Prepare for long-term goals during good times
Looking past the noise of early 2026
What to do after a loved one passes away
Navigating pressure as a young millionaire
2026 economic outlook
Portfolio balance
Dynamics to watch for 4Q25 earnings season
Where should you retire?
2026 investing outlook
Webinar replay: Ten themes for 2026
Start the new year with a long-term benefit
S&P 500 tallies double-digit gains in 2025
Ten themes for 2026
Federal Reserve FOMC minutes show divisions
Looking ahead to 2026
Tech nostalgia: In with the old
12 wishes for the economy and markets
Exploring the sources of consumer frustration
Technical refinancing
Visualize your future [VIDEO]
The grandparent effect
Infographic: 12 wishes for the new year
Addressing concern for the 2030s economy
What will the Fed’s December dot plot signal?
Markets overcome mid-month pullback in November
Financial resolutions for 2026
The shareholders’ cut
Don’t forget to pack your health insurance
Infographic: Building a complete care team for a confident retirement
What the ‘One Big Beautiful Bill Act’ means for your business
Time for a technology upgrade?
Is organic worth the cost?
When buying produce, consider the ‘clean fifteen’ versus the ‘dirty dozen’.
Rule 10b5-1 Plans: A portfolio diversification tool
Giving with purpose – and planning
Milestone moment? Time to review your estate plan
From moving to marriage, these major life events warrant a check-in.
The impact of donating appreciated stock
Aging solo
Markets continue upward march in October
Funding long-term care with an irrevocable life insurance trust
Five year-end tax tips for businesses
Values-based investing for the faithful
Social Security increases benefits by 2.8% for 2026
Scam alert: Learn to spot and stop common fraud tactics
Infographic: Outsmart the scams
A step-by-step guide to hosting a family meeting
Make the most of Medicare's annual enrollment period
Your business deserves an “estate plan”
Make your files findable when you leave them to your heirs
Living life and facing death can be liberating – and it doesn’t have to be hard.
Mastering a significant wealth event
The three ingredients of a purposeful retirement
Important financial considerations for single parents
Reduce risk in your hiring process by reimagining it
Making the most of a Roth IRA
New tax law makes 2025 a strategic year for giving
The popular rise of lifetime income on annuities
Infographic: 7 strategies to strengthen your 401(k)
How active and passive funds work differently
More exciting than it sounds: the Beige Book
More than getting from A to B
Leveraging your IRA for charitable giving
Transitioning into adulthood
Write your story: Embrace your retirement identity
Grow your entrepreneurial portfolio
Things to consider for first-time homebuyers
Cash balance plans: A game-changer for high-income business owners
When borrowing can be a smart strategy
Generating revenue from unused land
Structured investments for times of volatility
The future of Social Security: What you need to know today
Life insurance as a business tool
Key person insurance protects your business from a difficult loss
The art of giving what you can't take with you
Planning for the life you want in retirement
Embracing sustainability may benefit business
Four ways to teach your kids about business
Set them up for professional – and personal – success.
Direct indexing: An innovative and customizable capital markets strategy
Callable bond considerations
Tailor your taxes for retirement
Enhance your corporate giving strategy with a donor advised fund
Saving for K-12 education with a 529 plan
Fixed Income In Focus: 2025 Mid-Year Recap
Is your business a solo show? Learn about owner-only 401(k) plans
Infographic: Three “T’s” of effective trustees
Offer your employees a competitive benefits package
Gold has glittered amidst storming markets
The 21st century social connection paradox
Advance care planning: a loving act
AI in digital advertising
How cyber savvy are you?
Four priceless money lessons for kids
A mid-retirement check-in
Tailored lending: A strategic tool for sophisticated individuals
Customization that serves the multifaceted needs of private wealth.
Infographic: Money and marriage
Exit interviews: Uncover opportunities for organizational improvement
A universe of potential opportunity lies beyond the public markets
How rebalancing helps keep your portfolio on track
Setting your team up for success in retirement
Asset-based long-term care solutions: A more flexible option
Social security survivor benefits: 6 things to remember
Foster financial literacy and family values
Supercharge your retirement savings with the ‘super catch-up’ contribution
How investments are taxed
401(k) plans: the basics
Investing strategy: six principles to guide you
Three ways to fund a Roth IRA
Understanding IRAs: traditional and Roth
Securities-based lending helps ease financing luxuries
Protecting your Social Security payout
Concentrated equity risk: Is it time to break your concentration?
Embarking on an encore career as an entrepreneur
Infographic: Five habits of 401(k) millionaires
529s are more than a college savings tool
Life-changing events change your taxes, too
Choosing the right charitable giving vehicle for your goals
Launching a financial future
From zero to 1: How quantum computing is harnessing the power in-between binary
Putting more life into the 10-year rule
Preparing for a long and happy retirement
Infographic: Thriving in retirement
Here are five ways to help you enjoy the transition to retirement and live life to the fullest.
What to do after the loss of a loved one
Trusts: vehicles to carry out your legacy
Five essential estate planning documents
Investing: getting started
Financial planning: the big picture
Building an emergency fund
Building a budget that works for you
Infographic: Shred me, shred me not
Leveraging your digital presence for business growth
Staging in place: Future proofing in the present
What you need to know about freezing your credit
Tech nostalgia: In with the old
Create a workspace that energizes you
You've inherited a business. Now what?
Tax-efficient strategies for investment properties
Hidden benefits of 529 plans
Infographic: Find the words to connect with your loved ones
Where should you retire?
No timing needed
Family vacations reimagined
More than forgetfulness—having the important conversations
Giving is a family affair
Through the back door to bigger retirement savings
In the name of conservation
Should you franchise your business?
Trim your future tax bill by thinking ahead
Why 15 minutes of mentorship has game-changing potential
The three ingredients of a purposeful retirement
Important financial considerations for single parents
How active and passive funds work differently
Infographic: Navigating Medicare
Using securities-based lending to fund business growth
How corporate executives are leveraging AI
The ins and outs of nonqualified deferred compensation
The psychological side of spending your retirement savings
AI and cybersecurity: Fighting fire with fire
Infographic: Outsmart the scams
Unlock the full potential of profit sharing
Give yourself permission to unplug
Wealth and taxes: The potential benefits of municipal bond investing
Dollars and sense: Teaching financial literacy early pays off
Giving it all away
Infographic: Thoughtful tips for a fulfilling retirement
Bouncing back after a job loss
Estate planning: Your loved one's long-term care
What time is the right time for retirement?
Are your important documents secure and accessible?
Healthy, wealthy and wise
Assembling your wealth planning team
Maintaining income after retirement
Embracing sustainability may benefit business
Mastering a significant wealth event
Crafting a retirement that evolves with you
10 common scams and how to avoid them
Infographic: Debunking Social Security myths
Identify the connection between net worth and risk tolerance
Pay off debt with a plan in mind
Real estate liability coverage, deciphered
Tips for staying connected with remote coworkers
The lasting benefit of financial literacy
Individual bonds - providing a dual benefit
Don’t wait for the Fed
Will the bull market endure or fizzle out?
Personal consumption expenditure – An inflation measure
Markets watching for when the Fed easing cycle will begin
Welcome to economic decision making: Which way is north?
Buckle up and pare down: Shed the excess clutter
How cyber savvy are you?
More retirees crossing state lines – here’s where they’re going
Florida drew more retirees than any other state.
Is a niche retirement community right for you?
Structured lending: A strategic tool for sophisticated individuals
Customization that serves the multifaceted needs of private wealth.
What a difference a data point (or two) makes
Earnings season is in the homestretch
Preparing for your future with long-term care insurance
How to plan for long-term care needs health insurance doesn’t cover.
Cash management strategies for business owners
The pledged-securities mortgage explained
IRS suspends missed RMD penalty for certain inherited IRAs
Some beneficiaries who inherited an IRA in 2020, 2021, 2022 or 2023 will not face withdrawal penalties until 2025.
Alternative investments: Thinking beyond the traditional asset classes
Define your personal philanthropic mission
Take your business skills to the nonprofit sector
What business leaders should know about the nonprofit sector.
Leveraging a non-occupant co-borrower to buy a home
Companies' sustainability goals encourage efficiency
Help safeguard your assets from a beneficiary's divorce
How financial models have evolved to help meet client needs
An asset class comparison
Cycles are long term
Employment report holds the key to where growth is heading
Sharing something of significance
Clear sentiment on interest rate direction
What you need to know about freezing your credit
Create a workspace that energizes
Attractive income levels to start the year
You've inherited a business. Now what?
Forecasting
Tax-efficient strategies for investment properties
Consider umbrella insurance
Understanding long-term care
Understanding the difference between long-term care and long-term disability
How AR is impacting business
Should you franchise your business?
Annuities for investing and risk management
5 considerations for your Social Security strategy
Navigating risk, wealth and public prominence
Year-end tax tips for businesses
Remote work and its effect on real estate
Cashing in on collections
Your guide to marriage and money
7 ways to boost your savings
Long-term care insurance can support your future flexibility
Annuity strategies aren’t one-size-fits-all [INFOGRAPHIC]
A well-orchestrated care team can offer coordinated support
5 reasons wealth transfers fail
Retiree in training
High-value estates may merit a corporate trustee's expertise
Have you prepared your personal documents for an emergency?
Complex, significant wealth warrants elevated support
Risk mitigation's crucial, complex role for wealthy families
Relaunching your career with a returnship
Start the conversation about quiet quitting
Out-of-the-box alumni donations
Reasons to give appreciated stock
The appeal and reality of multiple home ownership
Take inspiration from retirement lifestyles around the world
Give wisely to maximize your charitable impact
Are you and your partner on the same retirement page?
Is an owner-only 401(k) right for you?
Don't sleep on these nighttime spectacles and experiences
Pay perks: What we can all learn from executive compensation
Making a career pivot
Webinar replay - Deciphering the market's difficult message
An empty nest could mean a fuller wallet
Nudge Theory and the power of positive patterns
The benefits of investing with intention
Why choose sustainable investing?
Webinar replay - Ascending Into Summer
How rebalancing helps keep your portfolio on track
Social Security myths and misconceptions
Lessons learned: The value of the exit interview
Should you invest in the family entrepreneur?
Full hands, full hearts: becoming a caregiver
Correcting your retirement course
How to address career breaks
The friendship wealth gap
Sorting through complicated compensation plans
The do's and dont's of managing up
Harness the power of flexible lending
Webinar replay - Inflation Nation
Elevate your LinkedIn prospecting
Quick facts about the bright future of solar energy
Commonsense tactics for maximizing productivity
6 Hacks to Boost Your Productivity [INFOGRAPHIC]
Leaving Money to Your Kids? Consider These Inheritance Tips
A Survivor’s Survival Plan
Are You Prepared to Live Longer? [VIDEO]
A Perfectly Timed – and Planned – Exit
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- Map & Directions
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- Map & Directions
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